Operating  System Repair / Reinstall

Is your operating system non-functional? Lets us diagnose to find the culprit, we charge a minimum fee of $75/hr for Linux systems and $175/hr for Windows/Mac systems.

What this service covers

  • Repair of computer operating system

Customer Pre-requisites

  • Computer must physically be made available
  • Backups, if any (hopefully, this has been done)

Virus & Spyware Removal

Does your PC have an infection that your anti-virus software can’t remove? Are you experiencing pop-ups, slowness, and/or programs that are installing themselves without your consent?

What this service covers

  • Repair: OS issues including the cause of crashes, lockups or unusual PC slowness
  • Virus/Spyware/Malware removal

Customer Pre-requisites

  • Requires working High-Speed Internet Connection, one PC only
  • Computer may have to be physically made available, possibly due to the nature of the infection

Price: $125.00/hr

PC Tune-up

Is your computer running progressively slower? Are there a lot of programs on your PC that you no longer use, taking up valuable hard drive space?

What this service covers

  • Temporary files, start up files, and Registry clean up
  • Review software that may slow down your PC
  • Defrag your PC
  • Checking Windows updates
  • Reviewing anti-spyware and anti-virus definitions

Customer Pre-requisites

  • Working High Speed Internet connection
  • Working PC

Price: $50.00

Device Networking & Troubleshooting

Having problems with your wireless network or need to share files and a printer between 2 PCs? We can configure your two computers and connect your printer to be shared over the network!

What this service covers

  • Diagnosis to discover cause of networking issue
  • Troubleshoot and repair network connection
  • Secure wireless network
  • Share 1 folder between 2 PCs (If the client has multiple accounts the Shared Folder or Public folder will be utilized)
  • Printer must be installed on shared PC. Install is included on the other PC however

Service Excludes

  • Internet Connection setup (Cable / DSL / FIOS)
  • Initial Printer installation

Customer Pre-requisites

  • Working high speed internet connection
  • Minimum 2 PC with stable hardwired network connection
  • Printer must be installed on main PC

Price: $75.00

Printer Help

Experiencing printer issues? Need a new printer installed? We can help quickly setup and configure your new printer or get your old printer running again.

What this service covers

  • Setup and configuration of your new printer – covers both local and network printers
  • Resolution of your printer issue to get it printing properly again
  • Answer any questions you have about printer features and functions
  • Help with wireless printers setup

Customer Pre-requisites

  • All printer cables
  • Printer model name
  • For Wireless Printer, wireless point available
  • Windows XP or Windows Vista

Price: $50.00

Online Data Backup Setup

We can install and configure Data Backup software to securely protect all of your important files… even ones that are changed or added after our initial service, all automatically! Pictures, video, music, documents, and more can be saved off-site using this service.

Service does not include Online Data Backup account ($50 /year for 25GB – extra storage available for an extra charge).

What this service covers

  • Install and configure online backup title
  • Perform necessary software updates
  • Create desktop, start menu and quick launch bar access shortcuts

Customer Pre-requisites

  • Working high-speed Internet connection
  • Credit card for online data backup subscription

Price: $75.00

Software Install and Setup

Get that important piece of software up and running on your computer. We will install and/or repair, configure and update 1 software title and add convenient desktop, start menu and quick launch bar shortcuts for quick and easy access. Software not included.

What this service covers

  • Determine computer compatibility for, install/ configure 1 software title
  • Perform necessary software updates
  • Importing of up to 100MB of data into the application if upgrading
  • Create desktop, start menu and quick launch bar access shortcuts

Customer Pre-requisites

  • Working high-speed Internet connection
  • Purchased Software or willingness to purchase software from an online software store

Price: $35.00

Microsoft Office – Open Office Troubleshooting

Is Microsoft Word crashing when closed? Outlook giving you errors? Excel won’t open?

We can troubleshoot these issues and more with this service.

What this service covers

  • Helping repairing, troubleshooting or reinstalling 1 software title
  • Help properly configure software settings

Customer Pre-requisites

  • Working high speed internet connection
  • Customer must have software (key, disc, etc.)

Price: $75.00

Add a device to Existing Network

Add on compatible electronic device to your wired or wireless network with this electronic device setup service for Apple or PC. We will install 1 electronic device, such as iPod Touch, Slingbox, Roku player, print server, wireless range extender, on your home network.

Price: $80.00

Wireless Network / Internet Security

Price: $80.00

Email Troubleshooting

E-mail troubleshooting service. Get your e-mail client up and running on your computer. We will repair, configure and update the e-mail client. Software not included.

Price: $75.00

Email Setup

Would you like to be able to read and send e-mails without having to visit a website? Using a program like Thunderbird, we can put you on the path to easy and efficient e-mailing. Software(s) not included.

Price: $25.00

Website Development

Interested in creating your own website or having your own business domain specific email address, instead of using Hotmail, Yahoo or AOL? We can design, setup and program your site either in a static or dynamic environment using WordPress. Offering of Drupal website development will become available in the future.

Price: $50.00/hr