My Scam PC
I’ve seen this ad on TV for a program to speed up your computer off on on when viewing cable. The program that installed was called “Cyber Defender”. It’s listed in many sites on the internet as a possible Virus, Trojan or Rogue.
It would do one and only one operation and that was to scan the registry. Or at least it appeared that’s what it was doing. I was locked out of selecting any other options. Then it reported over 400 errors in my registry, but when I hit the button to Fix the problems, it took me right to there web site, where I was presented with the opportunity to spend money to buy their program.
This whole thing is nothing but a scam to get your money. Never download such a program. There are some really great programs perform that do this already and you do NOT have to pay for them.
Instead we do our search in Google and are presented with thousands of results from companies you never heard of that promise to fix your problems and speed up your computer. Many of these companies spend thousands of dollars trying to get to the top of Google to make sure you go to their website. Others have taken out commercials on Sunday morning that show dozens of happy grandmothers because their computer is so much faster. Believe it or not these programs are making empty promises that often are left unfulfilled. Take a look at the first page of results when you search for “pc registry cleaner” in Google.
At a quick glance many of these results look promising…..but take a closer look and if you are using McAfee Siteadvisor, you will see that at least two results are marked as dangerous websites. This means right off the bat you should not visit those sites because they present a risk of your computer getting infected by a virus. The rest of the sites, while many are shown as green offer a software solution, that will attempt to install some kind of software on your PC and perform some kind of voodoo that makes it faster.
Here is a testimonial, on how poorly this service really is:
Well, I purchased this service for $65 for the next year, expecting the service to clean my pc once I paid this fee. All they did was tell me how many threats/viruses my computer contained, and told me i needed to take the computer to best buy or staples and pay an additional $200-$300 to take these viruses off – or in other words, to CLEAN MY PC – something they advertised to do, not best buy or staples.
Ok so lets ignore the fact that they have two separate websites. Taking a look at the home pages we see that they have seventeen million satisfied customers. Wow it must be good. It also has a USA Today logo quoting “Cyberdefender is fierce” We try to click the logo for USA today but its just an image and doesnt take me anywhere. Hmmm….I wish I could read that article by USA Today that talks about how fierce they are. So lets download this magical piece of software and clean up our registry so I can speed up my slow PC.
Our test machine will be a freshly installed Windows XP machine with no software except the operating system loaded on it. That means its spotless. Theoretically is should have no problems, no registry errors, and its definitely not slow. We download the software and install it on freshly built machine. It does a scan that takes about 10 minutes and amazingly we have 331 errors. Wow, someone should tell Microsoft that a fresh install of Windows comes with 331 errors.
We take a closer look at some of the details of the errors and they are very vague, like empty keys in the registry or startup items that are supposed to be there. Nothing very clear or tangible about the 331 errors. I can’t imagine how many errors the program would find if this was one of the normal machines we get phone calls about on a daily basis. Those machines have been running for 7 to 10 years and have been heavily used over those years. Well clearly my fresh install of Windows XP is broken so I click the big green button that says “Fix All Errors and Speed Up Your PC”. A browser windows opens up that tells me I’m so very close to fixing all my errors and all they need is my billing information so I fix all the errors. I can not imagine how many people pay for this product and see all these clues on the way to the billing page. In their defense they do offer a money back guarantee which is fine but I sure wouldn’t want to track them down to get my money back.
Well, the option of course is yours and you are free to spend your money however you like but take note if you are looking for a quick fix to speed up your PC, there’s always someone waiting for you to find them. When you do, they will promise you the moon and stars in exchange for your credit card information. Just be careful and look for obvious signs of a scam.
Never trust any “Fix It” program offered over the TV (or internet). Every security program listed below, I use today on my own computers, they come well documented as safe and effective.
http://www.mywot.com
http://www.auslogics.com/en/software/disk-defrag/
http://www.auslogics.com/en/software/registry-cleaner/
http://www.siteadvisor.com
http://www.surfright.nl/en/hitmanpro
http://www.eset.com/us/home/products/antivirus/










