I was very impressed with Jet Computing’s responsiveness to my initial call and your attention to customer satisfaction. I don’t think there are any companies who would make “house calls” at 9pm. The photos you took of the drive to document your analysis of the problem proved to be invaluable to assisting my agency in determining what path to follow for restoring the data. That was ingenious forethought and exemplified your attention to detail. In working with other technical support to try and resolve the problem, it brought into sharp focus Jet Computing’s technical expertise and willingness to think outside the box to do what is needed in getting the job done right. It was a pleasure to work with you. Should I have an IT need in the future, I would certainly look forward to bringing it to Jet Computing for resolution.

    - Cheri Ward, USRCRN Program Manager, NOAA’s National Weather Service, Silver Spring, MD